Do You Trust Your Asphalt Paving Company?

It would be nice if every company offering parking lot repair and maintenance, street maintenance, or other paving services presented itself with complete honesty. Unfortunately, there are a few unscrupulous or incompetent contractors in the industry. They will not tell you anything negative about themselves, so it is up to you to find out whether they are trustworthy. The best way to determine an asphalt paving contractor’s trustworthiness is to ask the right questions.

What Experience Do You Have With the Type and Scope of the Asphalt Maintenance or Paving Project I Need?

In the asphalt industry, there are numerous procedures that are designed to solve specific problems, but they may have limitations or additional requirements. For example, asphalt milling and overlaying can be an excellent alternative to reconstructing the pavement, but the pavement needs to have a relatively stable foundation for this option to be cost-effective. Furthermore, projects come in all sizes, so the scope of the project must be considered. Contractors need the right equipment, tools, and experience for the job. There are some differences between repairing five miles of pavement on a busy city street, for example, and making an isolated parking lot repair.

What Insurance Coverage Does Your Asphalt Paving Company Carry?

Uninsured contractors are often unlicensed, and they can place you at financial risk. Your asphalt contractor should carry workers’ comp insurance that covers every one of his employees who will set foot on your property. Contractors should also carry vehicle and general liability policies. No reputable contractor will refuse to provide you with proof of coverage.

Can You Explain the Steps in My Asphalt Paving or Maintenance Project?

Whether you need parking lot maintenance, new pavement construction, or road markings, the contractor should be able to explain every step in the process, including the selection of materials, the methods they will employ for traffic control, the techniques they will use, and the scheduling of the different phases. Reputable paving contractors can explain why they believe that one brand of sealcoating, for example, is better for your parking lot than another, or why one type of asphalt is preferable for your new parking lot. They will tell you how long your pavement needs to be closed, any actions that you need to take, and how they will handle any unexpected delays. Furthermore, they will not resort to industry slang or jargon, and they will take whatever time is needed to make sure that you understand and are comfortable with the information they provide.

Do You Own or Rent the Equipment You Will Need for My Asphalt Project?

Whether you need asphalt maintenance or paving, it is virtually always better to choose an asphalt company that owns its equipment. The necessary equipment may not be available from the rental yard when your contractor needs it, resulting in delays on starting or completing your project. In addition, many pieces of equipment are extremely expensive, so reputable contractors make sure that they are properly maintained and entrusted only to qualified operators. It is also important for the contractor to have the right tools and equipment. For example, handling the parking lot striping on a lot that with 900 parking stalls is going to require more than a couple of people with paintbrushes.

Do You Have References?

If the contractor does not volunteer a list of references, ask for it. You want references from customers for whom the contractor has successfully completed similar projects to the one that you need performed. Take the time to contact these references. Ask about the contractor’s dependability, attitude, workmanship, and willingness to correct any issues that might have arisen. You can also check online forums and the Better Business Bureau to get a better feel for the contractor’s reputation.

Will You Provide a Detailed Quote?

You cannot compare quotes properly unless they are detailed and written. Every quote should contain virtually the same information, and significant differences in procedures, material quantities, labor hours, or square footage need to be investigated to ensure that each quote covers the same scope and service.

Trust Peterson Grading & Paving

Peterson Grading & Paving is an Orange County asphalt paving company and we deliver superior results and exemplary customer service on every job. Our services include asphalt paving, asphalt overlays, asphalt patching and repairs, asphalt milling, asphalt sealcoating, asphalt crack repairs, parking lot striping, concrete ramps, concrete sidewalks, concrete curbing, concrete parking lots, concrete repairs, pavement markings, parking lot signage, marking removal, ADA compliance, parking lot maintenance, line removal, shot blasting, warehouse striping, and bollard installations. Our customers include HOAs and condos, facility managers, educational facilities, property management firms, hotels, retailers, and churches in Orange County and beyond. We are known for our craftsmanship, integrity, and service. To request a free quote, you can either fill out the online form or call 949-402-6979.