American shoppers once displayed a surprising amount of loyalty to the stores they patronized. Many went to the same grocery store every week because they felt the butcher was exceptionally gifted, they collected the trading stamps offered by the store, or they preferred the convenience of shopping at the store nearest their home. Some shoppers remained loyal to a particular drug store because the pharmacist was extremely helpful, the store had a soda fountain where they could grab a refreshing snack, or they knew precisely where to find whatever product they might need. However, shopping patterns have changed, and consumers have different expectations. If those expectations are not met, shoppers have become increasingly willing to transfer their business to another store. Whether you operate a massive shopping mall, a stand-alone store, or a small retail business in a shopping center, you need to ensure that your pavements meet or exceed the expectations of your customers.
What Do Customers Expect Retail Pavements to Provide?
First and foremost, shoppers expect that they and their vehicles will be safe while on your property. This means that there should not be any potholes to damage their vehicles, pieces of broken pavement for them to trip over, or puddles of standing water for them to navigate on foot or in their cars. The parking lot should be well-striped so that cars will not park too closely to them and dent their doors. They expect your property to comply with the ADA, which means that you need curb ramps to allow an easy transition between sidewalks and other paved areas, signs and pavement markings to reserve spaces for shoppers with mobility issues, and an unobstructed route between the handicapped parking spaces and your front door. Shoppers also expect your sidewalks to be obstacle-free, clean, and free of any uplifts, cracks or other tripping hazards.
What Are Some Tips for Retail Pavements?
At Peterson Grading & Paving, we want to see retailers get the longest life possible for their pavements. The best way to achieve this goal is through a proactive plan that includes maintenance and repairs.
• Routine sweepings can help eliminate debris that could endanger the appearance or integrity of your pavement.
• Whether the pavement is concrete or asphalt, breaks can result in water penetration that can inflict damage of a more serious nature. Timely repairs are essential.
• Asphalt sealcoating can often double a pavement’s useful life. As a bonus, the aesthetic appeal of the pavement will also be enhanced.
• Asphalt overlays can be applied to concrete or asphalt pavements that meet certain criteria. An overlay is a cost-effective way to salvage an aged or often-repaired pavement that is reaching the end of its expected life.
• Parking lot striping, pavement markings, and curb paint can improve safety as well as appearance.
• Signage can provide important information, enhance safety, or satisfy legal requirements.
The experts at Peterson Grading & Paving routinely assist retailers with their pavement-related needs. We also serve homeowner associations, educational institutions, property management companies, condos, churches, facility managers, and hotels. Our services include concrete and asphalt repairs, asphalt overlays, line and marking removal, asphalt sealcoating, warehouse striping, parking lot striping and signage, asphalt milling, ADA compliance, epoxy coatings, bollards, shot blasting, and the construction of concrete parking lots, concrete ramps, and concrete curbing. We have built our reputation on the quality of our work, our commitment to customer service, and our professional project management. If you would like to request a free quote, you can call 949-402-6979 submit our form online, or email Ryan@GradePave.com.